Privacy Policy
Information we may collect
- Name, email address, phone number and delivery details.
- Order information, selected sizes, finishing choices and customer support messages.
- Photos, artwork and other files uploaded for printing.
- Payment status and transaction references supplied by our payment provider. We do not intend to store full card details on our website.
- Technical information such as browser, device and site-usage data collected by WordPress, WooCommerce, analytics or security tools.
How we use information
We use customer information to process orders, produce personalized products, arrange delivery, provide support, prevent fraud, maintain the website and comply with applicable legal or accounting obligations.
Uploaded photos and artwork
Uploaded files are used for order production and support. They may be stored temporarily on systems operated by EGD Canvas, our website host, file-upload tools or other service providers involved in fulfilling the order. We aim to retain files only as long as reasonably necessary for production, support and record-keeping.
Service providers
We may use third-party providers for hosting, payments, email, shipping, analytics, security and related website functions. Those providers process information according to their own terms and privacy policies.
Contact
For privacy-related enquiries, please use our Contact page.